FAQ

Here are some of our Frequently Asked Questions:

What is babka?

Babka is a sweet braided bread with Jewish origins, its name coming from the polish word for grandmother. Traditionally it was created with extra challah dough from Shabbat. Classical babka is made with delicious swirls of cinnamon sugar or chocolate twisted into beautiful layers of dough and filling.We offer these classic flavors and have added some new *twists* by offering babka in unique seasonal rotating sweet and savory flavors. That way you can enjoy babka for breakfast, lunch, dinner, and dessert! 

Are you Kosher?

No. We find that using milk and dairy enhances the flavor of our dough. However, we are exploring creating options that are vegan and gluten free.

When can I order?

For local delivery, order during the week before Thursday at 5pm for local delivery. For nationwide shipping, order before Wednesday at 5pm. All orders placed after these times will be filled the following week.

When will my order be delivered?

All products are baked fresh in the morning. We will get you your delivery as soon as possible! At this time we cannot guarantee a morning delivery, but can expect your delivery by 5pm the Friday after you place your order. 

For nationwide shipping we send your babka through priority mail, which means that it should be delivered in 2-3 days.We carefully package and vacuum seal babkas to guarantee freshness and include reheating instructions.

Is there a minimum order?

Yes, please order a minimum of $25 for local delivery. A few dollars short? Add on a challah! 

For nationwide shipping you will be charged a flat rate of $15 for up to 3 babkas. Every 3rd babka after that will require another $15 shipping fee. We do not ship Challah.

Pop-ups?

We frequently have pop-ups at businesses we love! We will post about them in advance so you know when and where they will be happening. You will be able to preorder on our website and pick-up on the specified day at the pop-up location. 

Collaborations?

We love collaborating with other creative and unique brands. Usually we make limited edition babkas that embody the spirit of the brand with which we are collaborating! 

 Do you have any other products?

There are so many products I want to add on, but right now there are not enough hours in the day! Is there a flavor you love that you wish to see on the menu? Email StarMountainBakery@gmail.com or tag us on Instagram @StarMountainBakery to let us know! 

What if I have allergies?

Most of the products have gluten, eggs, and dairy. While nuts are not a listed ingredient the facility is NOT nut free. Especially during the winter our kitchen processes goods with nuts. Please email StarMountainBakery@gmail.com with any questions.

Where is the delivery zone?

We deliver within most of Westchester County but for large orders we can deliver to NYC as well. Just reach out to us by email if you are outside the delivery zone! StarMountainBakery@gmail.com

What if I live outside the delivery zone?

We hope to expand the delivery zone in the near future! For now you will be able to place an order for priority shipping! 

What is your shipping policy?

We currently offer nationwide shipping starting at $15. For more than 3 babkas, shipping will increase to $30 and so on. We want to ship you the freshest product possible which is why we use priority mail, vacuum seal our babka, and have you order with enough time to deliver before the weekend. 

What is the best way to store babka?

We recommend storing your babka on the counter in an airtight container or bag for up to 3 days. Otherwise, you can freeze your babka in plastic wrap for up to 3 months. To defrost, simply remove your babka from the freezer, still in the plastic wrap, and let it come to room temperature. Babka is best enjoyed heated in the oven for 5-10 minutes before serving!

Can I visit your store?

Right now we do not have a brick and mortar location. We are a startup! But as soon as we do, we will let you know via our Instagram and website. We collaborate with businesses often so be on the lookout for announcements about Pop-ups on Instagram or via our emails!

If you have further questions please contact us at StarMountainBakery@gmail.com